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The Presidio Blog / Crisis Communications

by Samantha Marquez, on Oct 22, 2020 12:52:55 PM

There’s an old saying that “failing to plan is planning to fail.” That is especially true for crisis management and communications. With this in mind, the most efficient way to …

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Topics:Public AgencyCrisis CommunicationsCommunications

by Samantha Marquez, on Aug 13, 2020 9:24:25 AM

“Knowledge is power,” is a phrase that most of us accept as true. But what happens when you lack a particular piece of knowledge? That is the problem inherent in what …

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Topics:Public AgencySocial MediaCrisis Communications

by Samantha Marquez, on Jun 24, 2020 2:29:53 PM

Before the pandemic began, most local government agencies could communicate with constituents daily and in person, almost always through trusted surrogates: principals, police officers, teachers, firefighters, and front-office staff. For …

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Topics:Public AgencyEducationSchoolsSocial MediaCrisis CommunicationsCOVID-19